Your Questions. Before the First Mile.
Answers about applying, vehicles, availability and qualification.
Application & Onboarding
How Do I Apply?
Complete the contractor application with your contact information, vehicle details and availability.
How Long Does Review Take?
Timing depends on review, documents and screening. Ask the team about current onboarding timelines.
Is Courier Experience Required?
Experience is preferred, but entry-level applicants with a valid license, reliable vehicle and strong communication skills are considered.
Vehicle & Insurance
Do I Need My Own Vehicle?
Yes. The listed vehicle types are SUVs, minivans and cargo vans; cars are not accepted.
What Condition Must It Be in?
Your vehicle should be reliable, well maintained and suitable for the shipments.
What Insurance Is Needed?
Maintain valid insurance and discuss courier use with your insurer. Confirm required limits with NDL before accepting work.
Availability & Screening
What Hours Are Available?
NDL operates 24/7/365. Share your preferred availability; opportunities depend on delivery needs.
Is a TWIC Card Required?
It is preferred. Ask which assignments require additional access credentials.
Are Background Checks Required?
Applicants undergo criminal background and motor vehicle record checks.
Pay & Settlement Records
How Much Am I Getting Paid?
Sign in to your Openforce profile ↗ to review your available payment and settlement records. Refer to your contractor agreement for your agreed rates.