24/7/365 Live Dispatch (410) 850-8994
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Field Service & IT Hardware Delivery

The right part. To the right technician.

Night & Day Logistics delivers parts to field service technicians already on site and handles reverse logistics on failed units and returns — same-day and STAT, 24/7, with delivery confirmed to the technician by name and photo.

Courier arriving with a secured shipment for field service and it hardware
Documented Custody / Every HandoffNDL / 24:7
↗Same-day and STAT
↗Failed-unit reverse logistics
↗Named technician confirmation
Field Service & IT Hardware Delivery

Let’s Plan Your Delivery.

Have these details ready when you contact dispatch:

  • Pickup and delivery locations.
  • Required pickup and arrival times.
  • Handling and documentation requirements.
Documented courier handoff for field service and it hardware
Frequently Asked Questions

Your Questions,
Answered

A Pickup Cannot Be Completed

Dispatch contacts your site while the courier is still there. You are notified within 15 minutes. Unresolved STAT and same-day pickups are held, reassigned or scheduled for return within 60 minutes.

A Temperature Excursion Is Detected

Immediate containment, then notification to origin and destination within 30 minutes. You decide the disposition. A written report with logger data follows within 24 hours.

No Authorized Recipient Is Available

Medical and high-value shipments are never left unattended. Dispatch contacts your point of contact for direction, with custody and required conditions maintained.

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Let’s Get It Where It Belongs.

Tell us what needs to move. Our live dispatch team is available 24/7 to help with your next delivery.

24/7 Live Dispatch(410) 850-8994 ↗