What an Inspector Expects

Continuous record for temperature-critical shipments, not a spot reading at handoff. Documented excursion procedure with a notification threshold. Written reports for excursions that occurred. A stated retention period. Evidence that the decision on affected material was made by you, not the carrier.

The Single Best Qualification Question

"Show me a real excursion report you've issued." A carrier with a genuine program has one and will redact and share it. A carrier without one will describe their process instead.

What a Complete Excursion Report Contains

ElementWhy
Shipment and manifest referenceTraceability
Container and device identificationWhich packaging, which logger
Full temperature record with excursion markedThe evidence
Duration and magnitudeDetermines acceptability
Ambient conditionsRoot cause
Courier actions takenContainment
Root cause and corrective actionWhat changed

Who Decides Whether Material Is Still Usable?

You do. A courier that discards, substitutes or continues with a compromised shipment on its own judgment has made a clinical decision it isn't qualified to make.