At Night and Day Logistics ("we," "our," or "us"), we value the trust you place in us to handle your shipments and logistics needs. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our logistics services, or communicate with us.
By accessing our services, you consent to the data practices described in this policy.

We collect information necessary to provide efficient courier and logistics services.

This includes:

A. Information You Provide to Us

• Contact Information: Name, email address, phone number, and mailing address.
• Shipment Details: Pick-up and delivery addresses, recipient names, package contents (for compliance and handling), and special delivery instructions.
• Account Information: If you create a client portal account, we collect username, password, and account preferences.
• Payment Information: Credit card details, billing address, and bank account information (processed securely by third-party payment processors).
• Driver/Applicant Data: If you apply for a position or contract with us, we collect your driver’s license, vehicle information, insurance details, and background check authorization.

B. Information Collected Automatically

• Usage Data: IP address, browser type, operating system, access times, and pages viewed on our website.
• Location Data: For real-time tracking of shipments, we may collect location data from drivers’ devices to provide delivery status updates.
• Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve user experience.

We use the collected data for the following purposes:

• Service Fulfillment: To schedule, dispatch, and deliver your shipments and provide status updates.
• Communication: To contact you regarding your order, answer inquiries, and provide customer support.
• Operational Improvement: To analyze usage trends, improve our fleet efficiency, and enhance our website functionality.
• Safety & Compliance: To comply with legal obligations (e.g., DOT regulations), prevent fraud, and ensure the safety of our personnel and shipments.
• Billing: To process payments and manage invoices.

We respect your privacy and do not sell your personal information. We may share information in the following situations:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our business (e.g., payment processors, hosting services, or sub-contracted drivers) strictly for the purpose of performing those services.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: To protect the safety, rights, or property of Night and Day Logistics, our customers, or others.
  
  Important Note on SMS/Text Messaging DataConsistent with our SMS Terms of Use, mobile information (including phone numbers and SMS consent) will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from any data sharing mentioned above.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any websites you visit.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

If you have questions or comments about this Privacy Policy, please contact us at:
Address: 1 Aaronson Dr. Glen Burnie, MD 21061
Phone: (410) 850-8994
Email: support@nightndaylogistics.com