● DISPATCH ONLINE · 24/7/365 · EN ROUTE ≤ 60 MIN · TSA IAC · HIPAA · DOT HAZMAT · (410) 850-8994
AT A GLANCE | |
|---|---|
POD | Electronic — signature, photo, timestamp, geolocation |
Tracking | Live GPS, courier contact through dispatch |
Dangerous goods | Category B (UN3373) · dry ice (UN1845) · Class 7 · Division 2.2 |
Temperature | 15–25°C · 2–8°C · −20°C · −80°C · cryogenic |
Vehicles | Cargo van through liftgate box truck, assigned on shipment requirement |
En route | Within 60 minutes of job receipt |
Dispatch | Immediate, 24/7/365 |
What STAT means here.
Some carriers use STAT to mean they'll prioritise it.
We mean one shipment, one courier, one vehicle, straight through.
Dispatched on the call rather than queued for the next route.
No other stops, no consolidation, no sorting facility. The assigned courier stays with the shipment from pickup to handoff.
When STAT is the right call.
Specimens with hold-time limits where the next routed pickup falls outside the window.
Blood products & emergency release
Sterile trays for a schedule case
Radiopharmaceutical doses against a calibration window
Organ & Tissue
Aircraft-on-Ground parts
Line-down parts
Anything where the cost of being late exceeds the cost of the delivery
How to request one
Call (410) 850-8994
A dispatcher answers, any hour.
01
Give us four things
Pickup address, delivery address, what's moving, any temperature or handling requirement.
02
We dispatch and confirm
Courier assigned and committed pickup time given before the call ends.
03
Youtrack it
Live GPS throughout, electronic POD on delivery.
04
Talk to Dispatch
Trusted Answers for your Medical Courier Needs
Healthcare doesn't wait, and neither do we. Find clear answers about our medical delivery services, nationwide coverage, and 24/7 scheduling options.
Still Have Questions?
Our team is here to answer your questions and help you find the right courier.
STAT is immediate dedicated dispatch, direct, no consolidation. Same-day is delivery within the business day on a committed window and may share a route.
Yes, dispatch is staffed 24 hours every day of the year.
Yes, all ranges. Tell dispatch when you call so the right equipment goes out.
No. Recurring volume reduces your rate.
