● DISPATCH ONLINE · 24/7/365 · EN ROUTE ≤ 60 MIN · TSA IAC · HIPAA · DOT HAZMAT · (410) 850-8994
How to request one
Call
(410) 850-8994
A dispatcher answers, any hour.
1
Give us
four things
pickup address, delivery address, what's moving, any temperature or handling requirement.
2
We dispatch
and confirm
courier assigned and committed pickup time given before the call ends.
3
You
track it
live GPS throughout, electronic POD on delivery.
4
FREQUENTLY ASK QUESTIONS
Trusted Answers for Your Medical Courier Needs
Healthcare doesn't wait, and neither do we. Find clear answers about our medical delivery services, nationwide coverage, and 24/7 scheduling options.
Still Have Questions?
Our team is here to answer your questions and help you find the right courier.
In the core zone, contracted couriers are en route within 60 minutes of job receipt. In extended markets, dispatch commits to a pickup time on the call. Call (410) 850-8994.
Yes. Controlled ambient 15–25°C, refrigerated 2–8°C, frozen −20°C, ultra-low −80°C and cryogenic, with continuous logger monitoring on temperature-critical shipments.
Every contracted courier completes HIPAA training with assessment before the first assignment and annually thereafter. Records are retained six years.
Maryland, Washington DC, Virginia and central Pennsylvania, plus BWI, Dulles, Reagan National, Martin State and Manassas Regional.
Call (410) 850-8994 or request a quote. Carrier and partner onboarding is completed within one hour.
White Glove Delivery
White glove means the item is carried inside, placed where it belongs, unpacked and the packaging removed — not left at a dock or door.
Night & Day Logistics provides white glove delivery with liftgate box trucks, pallet jack, two-person handling on request and outbound crating available.
AT A GLANCE
Dispatch
Immediate, 24/7/365
En route
Within 60 minutes of job receipt
Vehicles
Cargo van through liftgate box truck, assigned on shipment requirement
Temperature
15–25°C · 2–8°C · −20°C · −80°C · cryogenic
Dangerous goods
Category B (UN3373) · dry ice (UN1845) · Class 7 · Division 2.2
Tracking
Live GPS, courier contact through dispatch
POD
Electronic — signature, photo, timestamp, geolocation
SINCE 2011
TSA INDIRECT AIR CARRIER
HIPAA & DOT HAZMAT
COI WITHIN ONE HOUR
Capacity
To 192″ × 87″ × 78″ and 3,000 lb.
What we don't do
We place and position. We do not install, calibrate, connect utilities or commission equipment. Where installation is required we coordinate with your installer's schedule.
